It is crucial that Personal and Public Involvement (PPI) is done well to ensure service users, carers and the public are meaningfully involved in Health and Social Care (HSC).
Click the images below for a detailed definition of the terms service user and carer.
Service Users Carers
Whether you are a clinician working in a hospital, a manager commissioning a service, or a support worker based in the community, you may need a bit of help to get started on your involvement journey. A first step would be to check out our simple Guides and Tools for Involvement.
If you have an Involvement opportunity that you wish to be advertised, you can submit it here , or if you are a service user and/or carer and would like to get involved, check out our current opportunities page.
Benefits of engaging with service users and carers
Have your voice heard about areas you are interested in
Represent people who you care about who might have faced barriers to being heard
Improve the communication between people who use health services and staff
Help shape service delivery
Help the HSC achieve better health and social care outcomes
Benefits of engaging with HSC staff
Improve the quality and safety of services
Help tailor services to need and improve efficiency
Utilise service user and carer expertise and knowledge
Help to inform commissioning and set priorities
Reduce complaints and improve morale
For more publications you can Click Here or view some papers below on the benefits of Involvement, Co-Production & Partnership Working:
