Patient Client Council

The Patient and Client Council (PCC) was created on 1st April 2009 as part of the reform of Health and Social Care in Northern Ireland and acts as a powerful, independent voice for patients, clients, carers and communities.


The role of the PCC is to be an independent, informed and influential voice that makes a positive difference and advocates for people across Northern Ireland in Health and Social Care.


“Our vision is for a health and social care service actively shaped by the needs and experiences of patients, clients, carers and communities to enable them to live the best lives they can.”

About us:

Health and social care is complex so we help people to find their way through it.

We connect people to decision makers by creating a constant conversation between the public and health and social care.

We want to support people to bring their experience, knowledge and skills to influence, policy and practice in health and social care.”


“If you have a concern or issue about health or social care, or you would like to get involved and make your voice heard, we would like to hear from you.

We have a team of trained practitioners who can help you find a solution or connect you to those that can.”


You can call the PCC helpline:

 0800 917 0222. Lines are open Monday to Friday

(excluding bank holidays), 9am – 4pm.


Alternatively, send an email to:

Further information about the PCC is available on the PCC website HERE