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For service users and carers

A number of programmes are available to support service users, carers and members of the public to get involved in Health and Social Care (HSC).

It may be helpful to view the e-learning programme as an introduction to involvement within Health and Social Care (HSC).  This PPI e-learning awareness programme has been developed with service users and carers to help people understand what PPI is, how you can get involved and the difference it will make to HSC. The programme will take 30 minutes to complete – please click here to access the e-learning programme


Other taught programmes are available and further details are listed below:

Finding Your Voice

The Health and Social Care Board offers the Finding Your Voice training programme. Finding Your Voice is a free programme aimed at service users and carers. It is also open to members of Integrated Care Partnerships and other organisations representing service users. The programme is accredited with an ILM Level 3 Award in Leadership and Management and will help you to;

  • Understand how Health and Social Care services are developed, who makes the decisions and what co-production is all about;
  • How service users and carers can get involved and how you can best communicate your message to HSC professionals;
  • What resources are available to help and support you in your advisory role in Health and Social Care.

More information about Finding Your Voice can be found here.


Capacity building training

The Patient and Client Council (PCC) offers capacity building training to provide service users and carers with some practical resources to help them engage with other service users, healthcare professionals, policy and decision makers. The course is free to attend for members of the PCC’s membership scheme and covers;

  • The Health and Social Care system and how it works;
  • How to prepare for and participate in meetings;
  • The levels of PPI, including co-production, and the values that underpin them;
  • Practical ways to engage in the development and delivery of services.

More information about the PCC’s capacity building training is available here and on the PCC website.