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Guides

This section provides a range of resources, to help you to effectively involve service users, carers and the public.  Each section has been designed for you to download the information to support your practice.

Also check out the learning opportunities available to support both HSC staff and also service users and carers who may want to get involved.

Stage of involvement Consider Guide
Planning How to plan for involvement
  • Key steps for involvement (to follow)
  • Developing an Involvement Plan (to follow)
  • Checklist for involvement (to follow)
Doing Reimbursement of out of pocket expenses expenses and reimbursement process
 Communication  Making communication accessible for all – A guide for HSC staff
Engaging hard to reach/easy to ignore groups Engaging hard to reach/easy to ignore groups (developed by Southern HSCT)
 Hosting meetings
 Role description
  • Designing a role description for service user and carer representatives (to follow)
Reviewing  Feedback  Feedback template (developed by Southern HSCT)

The resources have been developed by Health and Social Care organisations.