The Department of Health recognises that waiting times for treatment are too long and understands the need to support people while they wait.
In that context, we are currently developing a new policy to support people on waiting lists, with its aims being to:
- Help people stay as well as possible
- Support people to prepare for treatment
- Ensure people don’t feel forgotten
- Connect people with advice and support when they need it
The policy is being developed in the spirit of co-production — meaning it should be shaped with the people it’s designed to support.
We would like to hear directly from patients as well as families and carers of patients.
Your views and experiences will help us understand how to better support people while they wait for treatment and will assist us in shaping the policy.
The survey will take 10 minutes to complete. It is anonymous and does not require your name or any other personal details.
Link to survey: ‘While You Are Waiting: Support for Patients on a Waiting List’ – Help Us Shape this Policy – NI Direct – Citizen Space
Please be assured that all responses will be treated in the strictest of confidence and will be read only by the Elective Care team in the Department of Health.
If you, your family or your carer have any questions, please contact the Elective Care team at the Department of Health at WaitingWell@health-ni.gov.uk
Thank you for taking the time to complete the survey and for being part of this important work.
