We are inviting people from across Northern Ireland to share their experience of using HSC Trust provided equipment that helps them live better with a disability. Your story—positive, challenging or somewhere in between—will guide real improvements across Health and Social Care services.
What is this survey about?
In 2024, the Department of Health (DoH) completed a regional review of Assistive Technology and Equipment Services (ATE). The review acknowledged many examples of good practice across the region in ensuring timely and effective provision. However, it also identified opportunities for improvement, particularly in relation to enhancing the experiences of service users.
In response, the Regional ATE Oversight Board commissioned a project through the 10,000 MORE Voices initiative to gain deeper insight into the experiences of service users, families and carers, and most importantly to identify actions that would improve the overall experience of accessing those HSC services.
Why your story matters
There is currently limited insight into what it is truly like to access Trust equipment services across Northern Ireland. The regional review identified strengths, but also opportunities to improve areas such as assessment, access, maintenance, communication and regional consistency.
By sharing your experience, you will help us to:
- Understand what works well
- Identify challenges and gaps
- Highlight differences across Trusts
- Support shared decision‑making
- Strengthen person‑centred care
- Influence improvements at service, organisation and regional levels
Your privacy
The information you share is private and confidential.
You do not need to give your name or any identifying details. Any personal information included in a story is removed before analysis. All data is handled in line with HSC Information Governance and GDPR requirements.
Would you like a paper copy or support to complete the survey?
You can contact:
James McLaughlin
Project Lead – 10,000 MORE Voices
Email: 10000morevoices@hscni.net
Telephone: 028 9536 1124
Help us reach others
Please share this invitation with service users, carers, families, community and voluntary organisations, charities, health and social care teams and local networks.
Your voice can help shape safer, more accessible and more consistent equipment services across Northern Ireland.
