What is Care Opinion?
A safe, anonymous website to share feedback on your care from the last 3 years.
Protects your privacy and your personal details are never shared.
Checks all stories before publishing to ensure they follow our moderation guidelines .
May contact you if edits are needed, they will not change the meaning of your story.
Will contact the appropriate service if your story suggests a risk of harm.
Will remove or reword any information which may be unsafe or misleading.
Will notify you when your story is published and when the service responds.
Will pass your feedback to the right teams so they can learn and improve services.
An independent not for profit organisation.
What Care Opinion is not
A complaints website. Please use your local Trust’s complaints process.
A place for medical advice, help or support.
Part of the Health and Social Care system in Northern Ireland.
How to tell your story
Where to tell your story
You can leave your feedback by using any of the following methods: –
Freephone Number – 0800 122 3135 (Mon-Fri 09:30-16:00)
For more information on Care Opinion, see links below:-
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Care Opinion Videos
Celebrating 5 Years of Care Opinion in Northern Ireland
1 – Celebrating 5 Years of How Stories were Shared on Care Opinion
2 – Celebrating 5 Years of Stories Shared on Care Opinion
3 – Celebrating 5 Years of How Your Stories Have Made a Difference
Care Opinion Bite Sized Videos
1 – Bitesized videos for everyone | Care Opinion
- Blog Posts
