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Situation
Thriving Mind is a portal of early help and well-being resources aimed at helping people get help earlier.
Developing the 15 resources on Thriving Mind involved service user involvement from people in the addictions inpatient unit in Downpatrick (Shimna House)
Resources were tried and tested exploring the content, readability and relevance to well-being.
This population, while focuses on addiction recovery, represents the wide spectrum of socio-economic groups and diversity.The aim of the work behind developing Thriving Mind was to insure teh materials were fit for purpose to support well-being and were accessible from a health literacy need.
Task
Feedback involved sharing the resources and open each resource to feedback from service users in a qualitative manner.
Changes, suggestions were taken on board and the resources were adjusted acording and those changes shared with eth servive users involved.
Action
Taking feedback like this required an objective open mind hearing the feedback from service usres.
It required going back to the resources and adapting them incorporating the feedback
Result
What we have now on Thriving Mind are 15 evidence based tools and resources that with service user involvement supports the material is user friendly, readable meeting the need of strengthening health literacy.
For those who reading is not their strength, visual clips of the resources using technology were developed for their use for people in their recovery but also from a wider focused need.
Resources so far are in use by cancer patients following a diagnoses, families with children with a diagnosis of autism, staff working in Mental Health Assessment Centers and most recently at a conference – Hope After Loss for families impacted by suicide.
Other comments
Insuring any written or visual materiel is suitable and relevant for people across our population to improve their well-being takes service users involvement in their development.
Developing the resources on Thriving Mind has achieved that aim.