The A-Z of Care

Young people in care are creating on a glossary of terms to replace the jargon and abbreviations already existing within Social Care as they feel they are inaccessible. This project is supported by Voice of Young People in Care (VOYPIC). At what level did the PPI take place? Service development/delivery PPI helped the project to Increase ownership; Improve quality. Background VOYPIC supported young people to attend the public consultation on ‘Strategy for Looked after Child...
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Think Carer and Connect

Carers within the Trust were being offered a one-off support intervention at the point of discharge however there was no follow up support offered. Community Mental Health Team for Older People (CMHTOP) set up a project team with the goal of increasing referrals to the Trust’s Carers Register, from a baseline of zero. The project’s goal is to improve circumstances for carers region wide. The impact of the project included: Making the registration process more efficient by integrating ...
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Carer’s support and needs assessment (CSNA).

Through previous engagements with carers of people with a learning disability and or mental health illness, the Patient and Client Council (PCC) was made aware that carers had a need for further support following poor outcomes from assessments. Carers are entitled to receive a Carer's Support and Needs Assessment (CSNA). For this reason, the PCC decided to do a piece of work on people’s views and experience of the assessment. The report was shared with the Health and Social Care family in Februa...
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Future planning for older people caring for adult dependents with a learning disability

In 2012 the Patient and Client Council (PCC) was approached by a small number of elderly carers who were caring for adults with a learning disability. They were concerned for the future of their loved ones when they could no longer care for them. As a result of these conversations, the PCC worked to understand the needs of elderly carers with a view to championing change together. This project has involved extensive engagement between service users, carers and those with responsibility for pl...
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Carer Support ECHO

Project ECHO (Extension for Community Healthcare Outcomes) is a tele mentoring model. This project enabled carers of people with palliative and end of life care, to have the opportunity to discuss situations which they have found challenging and determine the best actions. At what level did the PPI take place? One-to-one; Service development/delivery including education and mentoring; Commissioning/policy. PPI helped the project to: Improve efficiency of a service; Improve quali...
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Working better together: Improving the podiatric care of homeless people in Belfast

Service users from the homeless outreach service in two hostels, Rosemount House and Stella Maris, participated in the Belfast Health and Social Care Trust project. Focus groups of both residents and staff were set up and they provided a variety of experiences and information on how to develop podiatry services for people on the homeless spectrum. The impact of the project included: 1) a more efficient and effective delivery of outreach services; 2) a health promotion programme supporting self...
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