Home » What is PPI? » Involvement in practice » Video Case studies

Video Case studies

The following case studies provide links to video clips to showcase how service users and carers have been involved in Health and Social Care and the impact this has made to services.  Check out all PPI Case studies by clicking here.

Improving efficiency

Reshaping the carer’s contract in the Southern Health and Social Care Trust helped to:
  • improve the efficiency of a service;
  • co-design a consistent service based on need;
  • ensure value for money.

Improving quality

Involving service users and carers in family case planning meetings helped to:

  • improve the quality of services;
  • increase ownership of agreed plans.
Involving people in their own mental health recovery helped to:
  • improve the quality of services;
  • enhance the quality of programmes;
  • ensure the service is based on need;
  • utilise patient expertise and knowledge.
Involving service users and carers to shape services helped to:
  • improve the quality of services provided;
  • tailor services to need.

Involving service users and carers in educating HSC staff can:

      • improve the quality of services;
      • increase awareness and understanding about different conditions.

Improving safety

The involvement of service users and carers helped to:

  • improve safety;
  • utilise patient expertise and knowledge.

Access the choking resource here