Personal and Public Involvement (PPI) is a term used to describe the active and meaningful involvement of service users, carers and the public in the planning, commissioning, delivery and evaluation of Health and Social Care (HSC) services, in ways that are relevant to them.
It is the umbrella term used to describe a process whereby service user, carers and the public are empowered and enabled to inform and influence the commissioning, planning, delivery and evaluation of health and social care services in ways that are relevant and meaningful to them. PPI is about ensuring that their knowledge, expertise and views are heard, listened to and factored into decisions, plans and developments.
HSC has a statutory duty to involve service users, carers and the public. People have a right to be involved.