Information documents

There are many ways to provide information to the public including paper leaflet or social media. This can be useful when you want to inform people, for example about a particular condition or a change in service. Level of Involvement: Type of Involvement:
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Open day / exhibition

Normally takes the form of a one-off event where members of the public, service users, carers, interested groups etc. may visit a particular location which is set up, with the prime aim to share information. It usually comprises some form of exhibition, manned by someone with detailed knowledge of the issue who can answer questions, collate concerns and comments etc. Consideration should be given to ‘opening times’ to allow access for all members of a community. Level of Involvement: ...
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Deliberative polling

The participants (approximately 200-500 people) are first polled by questionnaire on the targeted issue(s). After this baseline poll, briefing materials are sent to these participants and made public. The participants are then gathered for a few days to discuss the issues in more depth. The participants engage in dialogue with an expert panel, using questions that the participants develop with trained moderators.  After the deliberation the participants are asked the original polling question...
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Consensus conference

Consists of a panel of people (10-20 service users/carers taking part in their capacity as local people, not as professionals or specialists) who question expert witnesses on a particular topic. A distinctive feature is that the initiative lies with the people - they decide the key aspects of the debate, including choice of questions, selection of witnesses and formulate their own conclusions. Panels members receive a comprehensive information pack, developed by HSC staff, in advance (up to 2 we...
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Community planning

Community Planning is not a method per se, it is a government initiative, but it is included here because it demonstrates a way of dealing with the issues surrounding community planning to implement a shared vision for promoting the wellbeing of an area, community cohesion and improving the quality of life of its citizens. It focuses on processes that enable participation; enhance control through shared decision making; and create opportunities to learn, practice, and increase skills. The Commun...
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